Subscription, cancelling and refunds
How the annual subscription works, how to manage or cancel it in Google Play, restoring and refunds.
Is there a monthly subscription I'll be locked into?
No monthly plan. Pro is billed once a year and you can cancel anytime in Google Play. Any offer your Play account qualifies for is shown on the purchase screen, alongside the price and the renewal price, before you confirm — the app never promises one on its own. What is free is described in the app and on the Google Play listing.
How do I see or manage my subscription?
Settings → Account & billing shows your current tier and renewal date. Manage or cancel your annual subscription anytime in Google Play → Payments & subscriptions → Subscriptions. Deleting your data or account does not cancel it.
Does deleting my data cancel my subscription?
No. Subscriptions are managed by Google Play. Cancel in Google Play → Payments & subscriptions → Subscriptions.
How do I restore a purchase on a new phone?
Open Settings → Restore Purchases (or the Restore button on the paywall) and sign in with the same account you bought with — Google or email, whichever you used. Your entitlement is re-validated and restored. Restoring needs an account because that's how the purchase is tied to you, and the new phone must use the same Google Play account that made the purchase.
Can I get a refund?
Refunds are handled by the Google Play Store under its standard refund policy, not by the app directly. Open Google Play → Payments & subscriptions → Budget & history, choose the StudyLight purchase and follow Google's refund steps. Play's time windows and rules apply; after Google's window, write to support@caliberix.com.
More StudyLight help: Getting started · How to scan · The Study Score and its bands · Free and Pro · Privacy: what stays on your phone · Delete your data · Permissions: camera, location, notifications · Troubleshooting · Contact support · What StudyLight can't do
Contact
Still need help?
Email support@caliberix.com. We reply to every message.
Shown on StudyLight v34. The same answers are in the app under Settings → Help Center.