StudyLight
You can delete your StudyLight account and all the data associated with it at any time. There are two ways to do it: inside the app, which takes one step and needs no contact with us, or by email if you no longer have the app installed.
Deletion is immediate and irreversible. If you are signed in, this removes the account record and its cloud copies as well as everything held on the device. The app tells you if any part of it did not complete.
Write to support@caliberix.com from, or quoting, the email address your StudyLight account uses. Nothing needs to be installed.
Say that you want your StudyLight account and data deleted, and include the account email address so we can identify the record. We may write back once to confirm the request came from the account holder.
These are handled separately, and deleting your account does not remove them.
Purchases are made through Google Play. Google holds its own transaction record under its own policies, and cancelling or refunding a subscription is done in Google Play → Subscriptions — not here. Our payments provider also keeps a subscription record under your account id; it carries no name and no email address, and once your account is deleted that id is no longer linked to any identity we hold. Purchase and payment records may be retained where tax or accounting law requires it.
If you want that subscription record removed as well, say so in your email request and we will delete it.
The in-app deletion is immediate. An emailed request is completed within 30 days at the latest, and usually sooner.
If you want to remove your data but keep the app, uninstalling StudyLight removes everything held on the device. If you have signed in, use Settings → Delete my data first — uninstalling does not remove the account record, and it does not cancel a subscription.
What we collect, why, and how long we keep it is set out in full in the Caliberix privacy policy. Any question about a deletion request: support@caliberix.com.